Legal and Privacy
Overview
This Legal and Privacy page explains how Solerus uses this website, how we handle personal data, how cookies work, and the terms that apply when you browse our content or contact us.
Solerus is based in the People’s Republic of China and serves clients internationally. We aim to operate in a manner consistent with applicable data protection and privacy requirements, including the Personal Information Protection Law (PIPL) and related Chinese regulations, and, where relevant, the EU General Data Protection Regulation (GDPR).
Privacy Notice
Who we are
Solerus is the controller of personal data collected through this website, unless stated otherwise. Where Solerus acts jointly with an affiliated entity or service provider, this will be explained at the relevant point of collection.
What personal data we collect
We may collect the following categories of personal data:
- Identity and contact details: name, email address, telephone number, country or region, and time zone
- Enquiry information: the contents of messages you submit through forms or email
- Technical data: IP address, device identifiers, browser type, pages visited, and related usage data
- Cookie data: where you consent to non-essential cookies, information about website usage and preferences
We do not intentionally collect sensitive personal information through this website. Please avoid submitting sensitive details through web forms unless we specifically request them and provide a secure method.
How we use your personal data
We use personal data to:
- Respond to inquiries and provide requested information
- Arrange introductory calls and ongoing communication
- Operate, secure, and improve the website
- Comply with legal, regulatory, and risk management obligations
- Prevent fraud, misuse, and unauthorized access
Legal bases for processing (GDPR)
Where GDPR applies, we process personal data on one or more of the following bases:
- Consent: for optional cookies and certain marketing communications
- Legitimate interests: to respond to inquiries, operate our business, maintain security, and improve services
- Contract: to take steps at your request prior to entering into a client relationship, and to provide services where agreed
- Legal obligation: where we must retain or disclose information to comply with applicable laws and regulations
Legal grounds (China PIPL)
Where Chinese privacy rules apply, we process personal information based on appropriate legal grounds such as:
- Your consent, where required
- Necessity for contract formation or performance, where applicable
- Necessity to meet statutory duties and responsibilities
- Other grounds permitted by applicable Chinese laws and regulations
International transfers
Because we serve clients internationally and use global service providers, your personal data may be transferred to, stored in, or accessed from locations outside your country or region, including the People’s Republic of China and, where relevant, other jurisdictions.
Where GDPR applies, we use appropriate safeguards for cross-border transfers, such as contractual protections, and we take reasonable steps to ensure service providers apply suitable security measures.
Where Chinese rules apply, we take steps to comply with applicable cross-border transfer requirements, including assessments, certifications, contractual measures, and other mechanisms required by law.
How long we keep data
We keep personal data only for as long as necessary for the purposes described above, including to meet legal, regulatory, accounting, and risk management requirements. Retention periods vary depending on the nature of the data and the purpose for which it was collected.
Your rights
Your rights under GDPR (where applicable)
You may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion of data in certain circumstances
- Restrict or object to certain processing
- Request portability of data you provided to us
- Withdraw consent where processing is based on consent
Your rights under Chinese privacy rules (where applicable)
You may have rights to:
- Know and decide about processing
- Access and copy personal information
- Correct or supplement information
- Request deletion where conditions are met
- Withdraw consent where processing is based on consent
To exercise rights, contact us using the details in the Contact section of this website. We may need to verify your identity before responding.
Security
We use organizational and technical measures designed to protect personal data. However, no online transmission or storage system can be guaranteed as completely secure. You should take care when sharing information online and use secure devices and networks.
Children
This website is not intended for children, and we do not knowingly collect personal data from children.
Cookie Policy
What cookies are
Cookies are small text files stored on your device when you visit a website. They help websites function, remember preferences, and provide usage information.
How we use cookies
We use:
- Strictly necessary cookies to run the website and enable core functions
- Analytics cookies (optional) to understand how visitors use the site and improve performance
- Preference cookies (optional) to remember choices you make
You can manage cookie preferences through the cookie banner and through your browser settings, although disabling certain cookies may affect website functionality.
Terms of Use
Use of this website
By using this website, you agree to these Terms of Use. If you do not agree, do not use the website.
No offer, solicitation, or advice
Content on this website is provided for general information only. It is not intended to be, and should not be treated as, investment advice, tax advice, legal advice, or an offer to buy or sell any financial product. Any services are provided only under a separate written agreement and are subject to suitability and eligibility requirements.
Accuracy of information
We aim to keep website information accurate and up to date, but we do not guarantee completeness or accuracy. Information may change without notice.
Intellectual property
Unless otherwise stated, Solerus owns the content on this website or uses it under license. You may not copy, reproduce, distribute, or create derivative works from this content without prior written permission, except where permitted by law.
Links to third parties
This website may link to third-party websites. Solerus is not responsible for the content, security, or privacy practices of third parties.
Limitation of liability
To the extent permitted by law, Solerus is not liable for losses arising from use of, or reliance on, this website, including indirect or consequential losses.
Governing law
These terms are governed by applicable laws and regulations of the People’s Republic of China, and may also be subject to mandatory consumer or data protection rules in your jurisdiction.
Regulatory Disclosures
General
Solerus provides investment and wealth management services subject to applicable laws and regulations. Specific service availability and regulatory treatment may depend on your location, eligibility, and the service scope agreed upon.
Communications
Electronic communications may be monitored or recorded where permitted by law for quality, training, and security.
Contact for privacy matters
For privacy-related inquiries or rights requests, contact Solerus using the Contact page.